http://blackberrygtd.com/2007/10/09/jivetalk-horrible-customer-service-check-out-the-story/ A site about Blackberry and GTD Fri, 10 Feb 2012 03:43:46 +0000 http://wordpress.org/?v=2.6.5 http://blackberrygtd.com/2007/10/09/jivetalk-horrible-customer-service-check-out-the-story/#comment-119 Jorge Ledesma Wed, 24 Oct 2007 01:21:01 +0000 http://blackberrygtd.com/2007/10/09/jivetalk-horrible-customer-service-check-out-the-story/#comment-119 Yeah, I know what you mean, let's face it the application is good, it looks great but their service is not all that hot, what are you gonna do. Yeah, I know what you mean, let’s face it the application is good, it looks great but their service is not all that hot, what are you gonna do.

]]> http://blackberrygtd.com/2007/10/09/jivetalk-horrible-customer-service-check-out-the-story/#comment-111 Jay Sun, 21 Oct 2007 19:54:09 +0000 http://blackberrygtd.com/2007/10/09/jivetalk-horrible-customer-service-check-out-the-story/#comment-111 I've had the same problem. The site advertises that version 1.0.2 supports MySpace Messenger - which it doesn't. I've emailed support 10 times now and still haven't received a response. Maybe it's time to get the state Attorney General involved due to the false advertising and unwillingness to resolve customer complaints. I’ve had the same problem. The site advertises that version 1.0.2 supports MySpace Messenger - which it doesn’t. I’ve emailed support 10 times now and still haven’t received a response. Maybe it’s time to get the state Attorney General involved due to the false advertising and unwillingness to resolve customer complaints.

]]> http://blackberrygtd.com/2007/10/09/jivetalk-horrible-customer-service-check-out-the-story/#comment-78 Jorge Ledesma Wed, 10 Oct 2007 23:22:23 +0000 http://blackberrygtd.com/2007/10/09/jivetalk-horrible-customer-service-check-out-the-story/#comment-78 I know what you mean Gameboy213, same here, after 5-6 email they finally responded to me after I posted this on my blog,perhaps my 2000+ hits on my blog got their attention, but they fixed my problem but its uncomfortable to me that a company charges you more to be able to change your device registration code as you upgrade through different devices, lots of great companies charge once usually $20 and that's all, application like TodoMatrix and IdeaMatrix $100 don't have this problem either but you can't even compare these two companies, RexWireless is known for going the extra mile with customers, so in the end perhaps IM+ might be a better choice, I own there VR+ and I can tell you they have great customer service and they are in Germany not San Francisco where I think Beejive is based out off. I know what you mean Gameboy213, same here, after 5-6 email they finally responded to me after I posted this on my blog,perhaps my 2000+ hits on my blog got their attention, but they fixed my problem but its uncomfortable to me that a company charges you more to be able to change your device registration code as you upgrade through different devices, lots of great companies charge once usually $20 and that’s all, application like TodoMatrix and IdeaMatrix $100 don’t have this problem either but you can’t even compare these two companies, RexWireless is known for going the extra mile with customers, so in the end perhaps IM+ might be a better choice, I own there VR+ and I can tell you they have great customer service and they are in Germany not San Francisco where I think Beejive is based out off.

]]> http://blackberrygtd.com/2007/10/09/jivetalk-horrible-customer-service-check-out-the-story/#comment-77 gameboy213 Wed, 10 Oct 2007 22:24:33 +0000 http://blackberrygtd.com/2007/10/09/jivetalk-horrible-customer-service-check-out-the-story/#comment-77 I love the app but don't like the sound of what you just posted at all! That is key to me keeping apps on my device, as I switch frequently from one to the other. IM+ is supposed to be just as good if not better, so that might be where I have to register my IM app from. I love the app but don’t like the sound of what you just posted at all!
That is key to me keeping apps on my device, as I switch frequently from one to the other. IM+ is supposed to be just as good if not better, so that might be where I have to register my IM app from.

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